Delete your Pokelium account

You can delete your Pokelium account and associated data in the app or request deletion without the app.

Delete in the app

Open Pokelium, go to Settings, choose Delete Account, then review and confirm. This permanently deletes the account, ratings, statistics, and match history from the active service and clears the account credential on your device.

Request deletion without the app

Email takahirofuruya460@gmail.com with the subject “Pokelium account deletion request”. Include your Pokelium display name and any other details that help us locate your account. We may contact you to verify that the account belongs to you before deleting it. Please do not send passwords, authentication tokens, or payment information.

Data deleted and retained

Your account, ratings, statistics, match history, blocks, and reports are kept in our active database while your account exists. When in-app deletion succeeds, these records are deleted from that database immediately: their retention period there after deletion is 0 days. For an email request, the account remains active until we verify ownership and complete the same deletion.

This 0-day period applies to the active Pokelium database, not to infrastructure backups, logs, or information processed independently by Cloudflare, Firebase, or AdMob. Those providers may retain data under their own policies and schedules; see our Privacy Policy. We cannot give a single Pokelium retention period for those provider-held copies.